Less buzz.
Better workflows.
I find what’s slowing your team down and implement the fix: better training, better-fitting tools, leaner processes and AI where it pays off.
Beyond the buzzword: use AI in your business today.
Paying for AI your team isn’t using? Telling people to “use AI” doesn’t work if no one shows them how. I set the tools up for your real work, train your team hands-on and stay until it’s running.
- 01
Cut the busywork
Draft emails, reports and meeting notes in minutes instead of hours.
- 02
Find where AI fits
Map how work actually gets done and pinpoint the steps where AI, or simply a better process, saves real time.
- 03
Show, don’t tell
Hands-on training on your team’s real tasks, with clear usage guidelines, so people feel confident and keep using it.
- 04
Stay until it works
I don’t train and walk away. I stay through rollout until the tools are working, and keep you current as they improve.
I use these tools every day, including to build my own AI-connected project system that moved 7 projects and 100 tasks out of Asana.
What I do
Every engagement starts by finding the real problem. Then I implement the fix.
Train the people
When the tool is fine but nobody uses it well: hands-on training, job aids and knowledge bases built around the actual job.
Fix the tools
When the software fights the real-world job: set up and adjust project tools and AI so they fit how your team actually works.
Streamline the process
When work is duplicated or handed off badly: cut redundant steps and clunky handoffs, then add AI where it pays off.
Track record
Getting people up to speed on new systems, products and processes in fast-moving operations.
People trained on systems, products and processes
Employees and customers across five industries, including onboarding programs with a 98% exit-exam pass rate and 30% less ramp time.
Faster speed to competency
Rebuilt onboarding, job aids and procedures so new people get productive sooner, cutting onboarding time 30% and training delivery 20%.
Quarterly savings found
Root-cause analysis and frontline input that turned into leaner internal workflows, standardized procedures and fewer errors.
From the original iPhone to the Peloton Rower
Software, hardware and frontline support-model launches, preparing customers and customer-facing teams alike to use, support and troubleshoot what's new.
- Consumer technologyApple
- Health techOscar Health
- Connected fitness hardwarePeloton
- Electronic components distributionMaster Electronics
- Financial servicesHeritage Financial
Advanced manufacturing
Factories are adopting AI, robotics and new control systems faster than they can train people on them. I'm building hands-on depth through Automated Industrial Technology at Mesa Community College, so I can work alongside technicians and operators as well as train them, and make new technology work on the floor.
- Industrial controls & PLCs
- Equipment troubleshooting
- Work instructions & SOPs
- Safety & compliance training
Contact
Paying for tools your team won’t use, or losing hours to repetitive work and messy handoffs? Let’s find the problem and fix it.
LinkedIn profile